- Type
- Corporate discovery session
- Duration
- 3+ hours
- Audience
- 100+ corporate employees, a mix of technical and non-technical staff across departments
Context & Audience
This was the most recent session on this journey — a discovery-focused engagement with a group of 100+ corporate employees at Impero IT Services, spanning both technical and non-technical roles across multiple departments.
What Was Delivered
The session moved through the organization department by department, surfacing the specific AI-related questions and concerns each team was carrying. Across departments, a clear pattern emerged: people already knew AI existed and were already using it — but not with the right sense or approach. The core issue wasn't awareness, it was guidance.
The 3+ hour discovery session worked through each team individually: what issues they were currently facing, how they were currently resolving (or working around) those issues, and what their current mindset toward AI looked like. That discovery forms the foundation for follow-up guidance on how each team can specifically improve its use of AI.
Tools & Tech Used
- Structured department-by-department discovery format
- Cross-functional questioning covering both technical and non-technical teams
Outcomes & Feedback
The session confirmed that the real gap across the organization wasn't access to AI — it was direction on how to use it well. Feedback from the corporate group was strongly positive, with the team describing this discovery approach as exactly what they'd been looking for.