100 years in business
2 days on site
8 AI systems in the bundle
- Client
- Dalmia Synthetics
- Format
- 2-day on-site visit, then ongoing implementation
- Audience
- Owner and team of a textile wholesale and retail business, nearly 100 years old
- How they found Anand
- Found Anand by asking ChatGPT for an AI expert
The situation
The owner wanted AI in his business and wanted to learn it himself. He already paid for ChatGPT and Claude, but had not found the sweet spot.
He invited Anand for a personal visit. Two days on site showed the real gap: the pipeline from stock to sale was not streamlined or structured.
The outcomeThe owner is very happy with the bundle. Implementation is ongoing.
What was delivered
- Stock intake to sale, tracked in one AI-powered flow.
- Customer retention with periodic checks on how customers behave.
- Purchase-pattern analysis feeding stock analysis.
- Festival discounts and campaigns planned from real data.
- Wholesale logistics tracking with automatic notifications.
- An AI voice calling agent for customer follow-ups.
- Training so the owner and team can run and improve it.
5 photos
In the room.
Written by Anand Shrivastava. Updated .
